The Microsoft MB-340: Microsoft Dynamics 365 Commerce Functional Consultant exam validates the candidates’ skills in setting up and using the app functionality within Dynamics 365 Commerce as well as providing support for the app. This test is one of the required phases for getting the Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate certification. The professionals who want to obtain this accreditation should pass two exams. The second one is MB-300 also known as Microsoft Dynamics 365: Core Finance and Operations.

Audience For The Microsoft MB-340 Exam

The target audience for this exam is formed of professionals who should be able to configure, manage, and design the Dynamics 365 Commerce as well as provide support for the app and help users troubleshoot any situation related to it. The individuals who decide to enroll in this evaluation have already solid abilities in using the commerce features for business operations and have some background experience utilizing, operating, and deploying Dynamics 365 Commerce.

Overview Of The Microsoft MB-340 Exam

The Microsoft MB-340 exam is available in the English language only. Even though the vendor doesn’t offer details on the total number of questions included in the official exam, the candidates should expect to find 40 to 60 questions. The allocated duration for the completion of these questions is 100 minutes. To pass the exam, the test-takers are required to score at least 700 points out of 1000 available. To register for the evaluation requires paying a fee of $165. This sum may fluctuate depending on the location where the test is delivered. The actual pricing can be checked on the official exam webpage.

Skills Tested In The MB-340 Exam

The blueprint contains complete details on the topics tested by the MB-340 exam. Before enrolling in the official training classes, the candidates should carefully check the test’s syllabus to understand what is expected from their side and the skills they need to develop. For the MB-340 evaluation, the examinees need to develop the following abilities:

• Configuring Headquarters of Dynamics 365 Commerce, including configuring order fulfillment, configuring prerequisites & commerce parameters, configuring Distributed Order Management, and managing statements.
• Configuring and managing products, loyalty, affiliations, and discounts;
• Managing the Point of Sale feature within Dynamics 365 Commerce, including executing POS operations, configuring retail stores, as well as managing store inventory.
• Configuring and managing call centers, including configuring installment billing and continuity orders;
• Managing e-commerce channels, including configuring and operating e-commerce channels, managing e-commerce content, as well as configuring business-to-business (B2B) e-commerce.

Training Materials For The MB-340 Exam

You can be successful in the MB-340 exam if you take training seriously. Below you can find some available preparation materials that will help you pass this evaluation at your first attempt:

• Manage customer engagement and shopping experience in Dynamics 365 Commerce

  This is one of the online learning paths developed by Microsoft specifically for the MB-340 evaluation. It is divided into five self-study modules. The total duration required for the completion of this course is four hours and a half. Before enrolling in this class, candidates should meet certain prerequisites. Therefore, they should have general knowledge of the main components of Dynamics 365 Commerce. In addition, they should have an understanding of different retail processes. The information included in this learning path focuses on explaining to the learners how to use the Dynamics 365 Commerce features for customer engagement management. What’s more, the attendees will learn how to use the package features for product discovery and understand how to work with reviews and ratings. Moreover, they will discover a module dedicated to product recommendation in Dynamics 365 Commerce. The final module handles the clienteling management within the app.

• Configure and work with omnichannel prerequisites in Dynamics 365 Commerce

  This is another online learning path for the MB-340 exam available on the vendor’s site. It consists of four main chapters that explain how to meet the omnichannel conditions when working with Dynamics 365 Commerce application. Similar to other training options provided by Microsoft, this one has some prerequisites as well. Thus, the MB-340 candidates should have a fundamental knowledge of how the retail processes work. Besides, they should be familiar with the basic navigation that applies in Dynamics 365 Commerce infrastructure. Coming back to this training material structure, it opens with a chapter dedicated to the omnichannel prerequisite configuration within the Dynamics 365 Commerce application. The students will become proficient in configuring distribution schedules, payment methods, retail warehouses, and commerce parameters. The following modules include detailed information on how to manage retail hierarchies when working with Dynamics 365 Commerce and different methods that can be used in work with merchandising. The last chapter teaches the applicants how to manage different types of retail pricing while managing the Dynamics 365 Commerce features.

• Microsoft Dynamics 365 For Dummies by Renato Bellu

  The candidates for the MB-340 exam can find this self-study material on Amazon.com to be quite useful. It teaches the potential test-takers how to bring digital transformation to their organization by connecting CRM and ERP features. In addition, this book offers fundamental information on the ways professionals can use data to make the best decisions for their business while using the Dynamics 365 infrastructure. Another learning objective of this book is related to Dynamics 365 integration with LinkedIn and Office 365. Besides, this resource shows the candidates how they can manage the operations and financials within their organization. All in all, this self-study material helps the test-takers how to accelerate and obtain digital transformation through Microsoft Dynamics 365 implementation.

Conclusion

The Microsoft MB-340 exam helps you widen your horizons and become a skilled Microsoft Dynamics 365 Commerce Functional Consultant. It offers successful candidates the opportunity to add an international certification to their resume and enjoy extensive career benefits. To make this happen, you need to get the required passing score in the evaluation. You can do this by exploring different training materials. You can start with the official learning modules provided by Microsoft and then improve your skills by using some books available on Amazon.com. As long as you follow these steps, you won’t have any stress on exam day!