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About 500-052 Exam
Cisco 500-052 UCCXD or also Deploying Cisco Unified Contact Center Express is a specialist evaluation that affirms an individual’s knowledge and skill set related to the design, application, and functioning of Cisco Contact Center Express v.11.0 deployments. But before making a decision, each candidate is invited to review the description of this official test.
Description of the Exam
In more detail, the 500-052 exam contains between 45 and 55 questions that have to be finalized in 1 hour. The only language it is available in is English.
Those who are interested can schedule to take this exam at Pearson VUE as an authorized testing provider. During the registration process, each candidate must pay a $300 exam fee and choose the form of the final test, in-person or online. For in-person testing, a candidate is required to visit one of the closest Pearson VUE testing centers. Whereas for an online proctored exam, all that is needed is a good internet connection and a clean suitable room where the test-taker will not be disturbed. As you understand, this is done to curb exam malpractices.
As for the exam score, Cisco doesn’t provide the minimum number you need to gain to pass the exam. That’s why your knowledge and skills of the exam objectives should be the top.
Overview of Topics Covered in this Exam
A great bonus for candidates is that Cisco provides access to a list of topics that will be covered on the final test. Thus, there are three knowledge areas that 500-052 UCCXD will test a participant on. These provide a general direction to help in preparing for the exam.
- Designing a Cisco Unified Contact Center Express System Deployment (32%)
If you are familiar with the Cisco Unified Contact Center Express System Deployment design process, you should first demonstrate the ability to plan client capacity. You will also meet questions concerned with determining the features required by the client. Besides, the evaluation, as well as recommendation on a variety of configuration options, is a skill that may be tested. In addition, you will also need experience with available configuration and ordering tools.
- Implementing a Cisco Unified Contact Center Express System (40%)
Validating your Cisco Contact Center Express knowledge doesn't end there, as implementation skills are also included in the 500-052 test content. It means that every candidate should be able to describe the installation process of Cisco UCCX hardware along with software. Applicants should also have solid skills in the configuration of the UCCX software together with the facilities the users require in facilitating customer needs. But at the same time, the responsible candidate will not ignore such topics as the procedure of utilizing Cisco UCCX Application Editor, as well as the competitive environment of Cisco Business Edition 6000.
- Operating a Cisco Unified Contact Center Express System (28%)
As you can imagine, this exam cannot avoid testing the candidate to understand Cisco UCCX operational processes. This leads to a number of questions regarding deep knowledge in the identification of key Cisco UCCX user engagements. In addition, the test will affect the candidate's understanding of identifying instruments and procedures that are accessible for diagnosing Cisco UCCX. Moreover, every applicant should be able to point out obtainable tools as well as processes necessary to monitor the operations of a system in Cisco UCCX. Finally, to get a passing grade, you need to know the specifics of license additions, system upgrading, in addition to patching in Cisco UCCX.
As you can already see, an important step in getting a passing grade on the final exam is thorough preparation, because without this you cannot achieve the desired result. First of all, to prepare further for the 500-052 evaluation, there is a Deploying Cisco Unified Contact Center Express (UCCXD) v6.0 course that is recommended.
In addition, you can use any other training tools available on third-party sites. For example, study guides from Amazon, like Cisco UCCX A Clear and Concise Reference from Gerardus Blokdyk. Also, don't neglect the help of exam dumps, which are designed not only to provide the most up-to-date information on exam objectives but also help with the alleviation of anxiety that is experienced by first-time takers in the exam environment.
The IT industry is growing so that it somehow affects technology, services, platforms. Based on this fact, it is evident that it is always going to require highly knowledgeable and skilled professionals who pay due attention to their professional development and are always up-to-date with the latest innovations. Therefore, employers are more focused on formal certificates nowadays because they illustrate applicants’ competitiveness desire to execute the right solutions. It confirms an expert’s level of motivation to have better technical skills. Moreover, this will boost your chances of beating counterparts in attracting potentially high-paying employers.
Now, just because 500-052 is not associated with any particular certificate, for now, it does not mean that this exam has no value. There are many opportunities that arise from it. It could give a chance to go for another Cisco designation or to land a job role as a Cisco UCCX engineer. At the same time, candidates who excel in this accreditation exam may land a job working on the scripting for UCCX deployment. From the information found on Ziprecruiter.com, UCCX-related job roles imply an average earning of $109k per year. This is a good indication that passing this Cisco test will bring excellent employment opportunities that are hugely rewarding financially.
The Next Step after Passing 500-052 Exam
There are unlimited options to choose from when deciding on the further direction of your professional development. But it all depends only on passion and desire to join a technological field to concentrate on. For instance, after passing this test, it is possible to go into cybersecurity considering that it is a field that is in demand now. Or, you can choose to venture into any track within Cisco’s accreditation arrangement.