ITILFND: ITIL Foundation IT Certification Training Course

Curriculum For This Course

The Foundations of the Foundations Course

3Lectures

Time 00:42:06

The Service Lifecycle

2Lectures

Time 00:02:21

Service Strategy

4Lectures

Time 00:55:26

The Foundations of the Foundations Course
	1. Welcome to the ITILv3 Foundations Course!	03:00
	2. Exam Fundamentals	02:16
	3. ITSM and ITIL	01:32

The Service Lifecycle
	1. The Service Lifecycle	02:18
	2. Overview of Processes & Phases	04:31

Service Strategy
	1. Service Strategy (Overview)	04:31
	2. Objectives of Service Strategy	04:56
	3. Creating Value	05:29
	4. Assets in Service Strategy	10:31

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